Plane Pal is a custom designed inflatable cushion that fills the space between your child’s seat and the seat in front. Made from high quality nylon, Plane Pal is light weight and compact and comes with a pump for stress free, easy inflation after take off. Plane Pal can also be used on trains and buses and for car travel.
Plane Pal Kit includes inflatable pillow, pump and backpack.
Remember: Plane Pal cannot be used during take off and landing as the aisles and exits must remain clear. Always follow any instruction given by the crew. Plane Pal is to be used where it will not obstruct other passengers. Please ensure you reserve your seating prior to travel. Your child’s legs, not their head, should rest on the Plane Pal. Please keep your child’s seatbelt fastened at all times in case of turbulence.
Once the captain has turned off the seat belt sign after take off, unpack your Plane Pal and pump. With the large valves fully open, stretch out and fully expand your Plane Pal. Plane Pal will inflate much faster if fully expanded.
Ensure that the Plane Pal’s smaller (clear) valves are open. The larger (black) valves should be closed for inflation. They ensure the air cannot escape while you are inflating Plane Pal.
Before inflating, place Plane Pal on the floor in-between your child’s seat and the seat in- front.
Plane Pal can be used in three different ways depending on the amount of space in front of the seat. On a budget airline (with limited space) use Plane Pal upside-down. On an airline with more available space, use Plane Pal right-way-up. In a bulkhead or bassinet row, use Plane Pal right-way-up and turn lengthways.
Ensure the valves are placed on the aisle side so you can access them to inflate.
Plane Pal must be inflated to fill the space. DO NOT inflate it and attempt to squash it into the area.
To begin inflating, connect the hose to the two-way pump, and connect the larger of the two adaptors to the other end of the hose. Ignore the pointy adaptor (it’s good for inflating toys for the pool, but not Plane Pal!).
Now plug the adaptor firmly into the black valve on the bottom section of Plane Pal. Using two hands fully extend and depress the pump. Plane Pal will start to inflate. Continue inflating until Plane Pal is firm, but has some give to provide comfort.
Repeat with the top section of Plane Pal. Once each section is inflated secure the clear valve plug.
You are now ready for your child to recline and snooze. Your child’s legs, not their head, should rest on the Plane Pal. Please keep your child’s seatbelt fastened at all times in case of turbulence. The seat belt must be fastened around the Child’s hips or waist ( you may need to lengthen it when they are laying down to do this). It should not be around your Child’s chest or ribcage.
Please ensure you follow any instructions given to you by the crew whilst onboard.
During extended long haul flights you may need to top up the air in your Plane Pal as changes in air pressure can cause contraction that decreases the volume of air.
For safety, Plane Pal is fitted with rapid deflate valves. Simply pull the larger black valves open and apply pressure to the top of Plane Pal. Once the valve is pulled, Plane Pal will deflate in a matter of seconds.
To pack Plane Pal away simply roll it up starting at the end with no valves. Once rolled secure with the velcro strap and place inside your Plane Pal bag.
Clean Plane Pal with a soft, damp cloth. Do not immerse in water, or machine wash, or tumble dry. Do not use chemicals to clean Plane Pal. Should Plane Pal receive a puncture, discontinue use immediately.
Plane Pal is not a toy. Use under direct supervision. Do not use as a flotation device. Do not jump onto Plane Pal. Take care to avoid sharp objects when you open, pack, store and inflate. Do not over inflate Plane Pal.
Most airlines are happy to allow the safe use of Plane Pal as per our instructions:
- Plane Pal is to be used in the window seat or the middle seat in the centre rows
- Plane Pal is not to be used during take off or landing
- The child’s seatbelt remains fastened at all times (you can request an infant extender belt to help with this)
- Aircrafts are private property and airlines ultimately decide what is/isn’t allowed on their flights. However, of the airlines we have encountered, the good news is most are supportive of our mission ‘to make travel luxurious for all families’. And we are adding new airline partners constantly!The following airlines have advised via their customer service that they allow Plane Pal:
The above list is indicative only and provided on a “best endeavours basis”, based on responses from airlines and/or previous customer experiences. In using this information, you accept we can’t be held responsible should the airline refuse use. As advised in section 1.4 of our terms, refunds are not allowed where a third party carrier refuses a Plane Pal’s use.
You accept full responsibility for contacting your carrier prior to purchasing to check they don’t expressly exclude the use of a Plane Pal onboard, as policies can change frequently e.g from our experience, we do find that depending on who you speak to the answer can change back and forth during one phone call!
Couldn’t find your airline above? Don’t panic. We probably haven’t had a clear indication from the airline yet. We suggest you contact the airline directly or check out customer experience on our Facebook Page.